Any claims for misprinted/damaged/defective items must be submitted to Tsunami Zone within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense no problem.
Reasons for Returns
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned. You will be liable for reshipment costs once we have confirmed an updated address with you.
Returned by Customer - Please contact us you before returning any products and we will do our best to make it right!
(We do not refund orders for buyer’s remorse, or size exchanges ~ sorry)